tru•tech certified pro
The best-trained heating and cooling technicians in the industry. Guaranteed.
Fast, accurate diagnosis of your heating and cooling equipment.
Clear, easy to understand TruTransparency™ pricing.
Hundreds of hours of classroom and in-the-field training.
Never a commission for parts, service, or repairs.
About TruTech Certified™ Professional technicians.
When it comes to having your heating and cooling system serviced or repaired – or, when you need a new system installed – how can you be assured that the technician in your home is one of the best in the industry? How can you know, without a doubt, that the technician you’ve trusted to enter your home and service or repair your HVAC system is knowledgeable, technically well trained, licensed and insured, and an expert at their craft?
That’s where TruTech Certified™ Pros come in.
Every TruTech Certified™ Pro who enters your home is guaranteed to be one of the best-trained, skilled, and knowledgeable technicians in the country. How? It’s all about training. Every TruTech Certified™ Pro technician must pass a series of rigorous classroom and in-the-field training that propels them to the front of their class. These courses are not easy, and only the most committed technicians have what it takes to get certified. When you hire a service company committed to the TruTech Certified™ Pro training program, you can rest assured the technician in your home is one of the best in the business.
Why it should matter to you.
Have you ever had a repair or service experience that didn’t go well? A project where a minor repair became a huge expense due to unskilled workers, incompetence, and a seemingly endless series of errors? This is something nobody wants. Unfortunately, though, there are heating and cooling service and repair companies that try to cut corners by hiring poorly trained technicians. Some of these technicians have only received basic training and have little or no field experience to diagnose, service, repair, or install a new system. It can also take them far longer to complete the work – which can cost you hundreds of dollars. It can be a nightmare for a homeowner, but it doesn’t have to be.
Protect yourself by seeking out only reputable HVAC companies that participate in the TruTech Certified™ Pro training programs. Not only will you be assured you are hiring a great technician, but every TruTech Certified™ Pro company is properly licensed and insured in your state and backed up by a professional service guarantee.
TruTech Certified™ Pro benefits
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Faster, more efficient repairs
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Trained to service all makes and models
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Expert diagnosis of your system
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Advanced trouble-shooting skills
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Always clean, neat, and tidy
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Licensed and insured
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Highly professional installation
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No commissions for parts, service, or repairs
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Guaranteed professional service
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Guaranteed 100% customer satisfaction
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Safe Shield Protected™
Find a TruTech Certified™ Member company near you.
At SafeShield Protected
Getting it done right the first time.
When you hire a TruTech Certified™ Pro, you can be assured of service excellence. TruTech technicians are the best in the business. Incredibly well trained not only technically, but also to service the customer better and listen to their needs and concerns. TruTech Certified™ Pros will respect your home and property, not curse on the job, be neat and tidy in their appearance, and will never smoke in or near your home. Their professional training enables them to diagnose and zero in on problems faster and more efficiently than other technicians – which can save you money. Plus, work performed on your system will be guaranteed to be completed right, the first time, or they will come back and repair it at no cost to you. When you hire the best, expect the best... without compromise.
a commitment to continuing education.
The TruTech Certified™ Pro training program isn’t a one-and-done course; It’s a comprehensive curriculum of educational modules which are regularly expanded and updated – the training truly never ends. Heating and cooling systems have changed a lot over the years and the technology used in today’s systems can be staggeringly complex. Technicians advance through the TruTech Certified™ program by passing a variety of multiple courses as their expertise increases. Technical courses are divided into two categories – repair and installation, and as technicians advance, their course levels are recognized by a star system ranging from one to five stars. It’s the most complete HVAC training system in the world!
A guarantee of professional service.
Every HVAC service company that’s committed to the TruTech Certified™ Pro training program is guaranteed to offer the homeowner an exceptional customer experience. While it might be reasonable to assume that the heating and cooling company you hire will only send out well-trained technicians to service or repair your system, that assumption can lead to a poor experience. Ask your HVAC service company how their technicians are trained before you hire and trust them to send a technician to your home. Are they licensed and insured? What type of guarantees do they offer? Do their technicians earn a commission? These are all reasonable questions you should ask before you decide on a service provider.
honesty
integrity
professionalism
The TruTech Promise
"TruTech Certified™ Pro’s will never offer to sell you a part, service, or repair that isn’t necessary. They are never paid a commission based on the parts, repairs, or service they recommend. Every repair will be thoroughly explained to you before any work is completed. It’s the best professional technician training system in the world – taught by hands-on instructors with thousands of hours of real-world, 'in-the-field' experience."
Don Miller, Director of Training
Safe Shield Protected™, your “double guarantee” of professional service.
Every TruTech Certified™ Pro service provider will offer you a guaranteed level of professional service, but they are also Safe Shield Protected™. That means that all work performed by Safe Shield Protected service providers is 100% satisfaction guaranteed. This is your guarantee that the HVAC service company you hired has pledged to uphold the highest levels of customer service and professional ethics in the industry. It’s your double guarantee of total customer satisfaction. To learn more about Safe Shield Protected™ and how it can give you additional peace of mind, please visit them online at www.SafeShieldProtected.com.
TruTech Certified™ Pro service excellence pledge
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Certified classroom and online training
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Real-world field training
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Committed to ongoing training
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Highly technical training for all makes and models of HVAC equipment and accessories
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Annual testing
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Always licensed and insured
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Always respectful of your home and property
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Will never smoke in or near your property
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No mess in, no mess out guarantee
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Will never offer you a part or service that is not necessary to repair your system
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No commissions for parts, service or repairs
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Guaranteed professional service
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Guaranteed 100% customer satisfaction
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Safe Shield Protected™
tru•tech certified pro
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